FREQUENTLY ASKED QUESTIONS
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept Paypal and all major credit cards including:
DO YOU OFFER GIFT CARDS?
WHAT IS YOUR RETURN POLICY?
Sure! We're 100% committed to making you happy. If you wish to return your item(s), please contact us with the reason of return, within 10 days from receiving your order (according to the delivery date on the tracking record, if applicable), and we will provide the return instructions in details! We only accept one-time exchange. Returns without prior communication with us will not be accepted.
Yes! We offer e-gift and physical gift cars. We can provide custom images on our gift cards as per your request. You can purchase or schedule delivery by contacting us here.
DO YOU PROVIDE RETURN LABEL?
Please note that customers are responsible for all the fees involved for returning items. Return packages remain the responsibility of the customer until it is received by our team. Therefore, it is recommended that the customer takes necessary precautions by using registered and traceable services when returning the package.